FAQ

Q: How do I book my induction with Feel Fit?
A: You can book an induction at the reception or over the phone.         

Q: This is a fantastic offer, what is the catch?
A: There is actually NO catch!
 
Q: What does 'no contract' mean?
A: You are not contractually tied to us for any specified period of time; you can cancel at any time giving only 30 days notice.

Q: Will I be issued with a membership card by Feel Fit Gym?
A: Yes, you will be issued with a membership card that is unique to yourself which will enable you to gain access into the Gym through the reception entrance.

Q: Will I be shown how to use the equipment?
A: Yes, we provide a free half hour induction in which we will show you how to operate the equipment, should you require this.

Q: Are there changing facilities in Feel Fit?
A: Yes, we provide a changing facility with showers, lockers and toilets.
      
Q: Are there lockers?
A: Yes, our changing rooms are fully furnished and contain secure lockers. You are welcome to bring your own padlock or you may buy or hire one at our reception. Lockers are only to be used for the duration of your training session.

Q: Will personal training be available?
A: Yes, this is available at an additional cost either on a one-to-one or group basis.

Q: Is the website secure?
A: Yes, the signup section of the website is secure, and any details entered will be encrypted before being sent to the server.

Q: Can I share or give my membership card to somebody else to use?
A: Under no circumstances should you give or share you membership card with anybody else as it is unique to yourself. To protect the interests and ensure the safety of our valued paying members, offenders will have their membership cancelled. All members entering and exiting Feel fit are monitored by CCTV 24/7 to further enhance member safety and prevent membership fraud.

Q: How do I cancel my membership?
A:  You can cancel your membership by giving us one month notice in writing and also electronically via email

Q: What is the minimum age to join Feel Fit?
A: You need to be 16 years old or over to join Feel Fit.

Q: Can I have a trial before joining?
A: Yes, you can sign up for a single one day membership at Feel Fit, just speak to a member of staff for details. Alternatively sign up online for more information and promotional offers.

Q: What is a peak and off-peak membership?
A: Peak membership allows you to train anyday, anytime and off-peak membership allows you to train from 9 am to 4 pm Monday to Friday.

Q: Is there a parking available?
A: Yes, parking is available at the Castle Car Park; please refer to our Contact & Map link for directions.